Items where Author is "Kristanti, Wiji"
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Thesis
Kristanti, Wiji (2020) PENGARUH CUSTOMER DISSATISFACTION DAN SERVICE FAILURE TERHADAP VARIETY SEEKING DAN BRAND SWITCHING (Studi pada Mantan Pengguna Kartu Seluler Indosat Ooredoo di Kabupaten Kebumen). Other thesis, Universitas Putra Bangsa.