Items where Author is "Kristanti, Wiji"
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Kristanti, Wiji (2020) PENGARUH CUSTOMER DISSATISFACTION DAN SERVICE FAILURE TERHADAP VARIETY SEEKING DAN BRAND SWITCHING (Studi pada Mantan Pengguna Kartu Seluler Indosat Ooredoo di Kabupaten Kebumen). Other thesis, Universitas Putra Bangsa.