Peran Mediasi OCB Pada Pengaruh The Big Five Personality Terhadap Kinerja Perawat

OCB behavior has an important role in organizational effectiveness because OCB can improve organizational performance. The purpose of this study was to determine and examine the effect of the big five personalities on work performance with OCB as a mediating variable for nurses at dr. Sudirman Hospital, Kebumen. The sample in this study was 151 nurses. Determination of the number of samples was carried out according to Hair et al. (1995) in Kiswati (2010) obtained a sample of 155 nurses. The analysis in this study uses the Partial Least Square Structural Equation Model (PLS-SEM) analysis. The results of the analysis show that the dimensions of the big five personalities, namely extraversion, agreeableness, conscientiousness, neuroticism, and openness to experience have a positive and significant effect on OCB; the dimensions of extraversion, conscientiousness, and openness to experience have a positive and significant effect on performance, while the dimensions of agreeableness and neuroticism do not affect performance; OCB has a positive and significant effect on performance; and OCB was able to mediate the effect of agreeableness, conscientiousness, and openness to experience on performance, and OCB could not mediate the effect of extraversion and neuroticism on performance.